Our stores

Location

Square One Mall
12o1 Broadway Saugus, Ma 01906
[email protected]

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Information questions

Frequently Asked Questions

Will I receive the same product that I see in the picture?

Yes, we ensure that the product you receive matches the one shown in the picture. We strive for accuracy in our images and descriptions, so you can shop with confidence. However, slight variations may occur due to lighting, screen resolution, or manufacturing updates, but we guarantee the quality and authenticity of every product.

Where can I view my sales receipt?

You can view your sales receipt in the order confirmation email sent to you after your purchase. Additionally, if you have an account with us, you can log in and access your order history to view and download your receipt anytime. If you need further assistance, feel free to contact our support team.

How can I return an item?

To return a product, please follow these steps:

  1. Check our return policy to ensure your item is eligible for a return.
  2. Contact our customer support team or initiate a return request through your account.
  3. Pack the product securely in its original packaging, including any tags, accessories, or receipts.
  4. Ship the item to the provided return address using a reliable courier service.
  5. Once we receive and inspect the item, we will process your refund or exchange as per our policy.

For further assistance, feel free to reach out to our support team.

 
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Will you restock items indicated as “out of stock?”

We strive to restock popular items as quickly as possible. However, restocking depends on product availability and demand. If an item is out of stock, you can sign up for restock notifications or contact our customer support team for updates. We also recommend checking our website regularly for new arrivals and restocked items.

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